Here at Jaybee Motors, Bodicote, Banbury we take your privacy seriously and will only use your personal information for the following purposes to administer your account and to provide the products and services you have requested from us. Informing you during contact and for marketing purposes, gaining your consent about the way your data is obtained and processed by us, is a legal requirement of the general Data Protection regulation (GDPR) which becomes law in May 2018. We will contact you as advised with manufacturer partners Renault, Dacia, MG & Fiat, and our nominated partner suppliers to ensure the ongoing safety and care of your vehicle and car care related products. We cross check your data with the DVLA to ensure accurate and timely communications can be made. We track data around email interaction to understand whether communications have reached you e.g. MOT reminders. We check driver and vehicle profiles including drive time, vehicle age and type of work due to help prioritise customer contact. We combine data from various sources into one place to deliver a more personalised experience to you. We take steps to ensure that any businesses that we work with have security protocols and policies in place to manage and record your data privacy and preferences correctly, and that your data is stored securely. The security of your data is paramount. Documentation can be supplied on request from our Data Protection Officer or seen on our website. Under the General Data Protection Regulation you have the right to: - Request copies of your data, rectification of your data, erasure of your data, object to us or restrict the processing of your data and where our system allow, give electronic access to copies of your data In a digital format. * Full listing of our Manufacturer and "Nominated suppliers" together with the "various sources" e.g. service plans and vehicle health check data can be found on our website www.jaybee.co.uk.
Manufacturer & Nominated suppliers.
Renault UK; Customer Satisfaction, Sales Warranty, and Service details
Dacia UK; Customer Satisfaction, Sales Warranty, and Service details
Fiat (FCA) UK; Customer Satisfaction, Sales Warranty, and Service details
MG Motor UK; Customer Satisfaction, Sales Warranty, and Service details
Carbody Banbury; Warranty Details for Paintwork claims
Total Warranty Solutions Ltd; Extended Warranty & Service Plans
Car Care Plan; Extended Warranty & Service Plans
A.A.; Recovery and Roadside Assistance
R.A.C.; Recovery and Roadside Assistance
Allianz; Recovery and Roadside Assistance
iFleet; Recovery and Roadside Assistance
Leasing Companies; of which you have nominated or have been appointed
Pinewood Technologies; Customer and vehicle creation data, used for the production of vehicle order forms, invoices, Service Job-card production, and Service invoices, parts orders, invoices, & Marketing general.
MDF360CRM; Customer & vehicle data to provide timely and relevant Service, MOT, and component time/mileage reminders. By test, email or phone.
Renault Credit International (RCI); Personal details to support a finance application, e.g. bank details, residence details and proof of I.D.
Fiat Chrysler Automobiles Financial Services; Personal details to support a finance application, e.g. bank details, residence details and proof of I.D.
Impetus; For customer service training